Important Information

Glow Haus MD Privacy Policy

Last Updated: March 26th, 2025

This Privacy Policy describes how Glow Haus MD collects, uses, discloses, and protects your personal information in compliance with:

• General Data Protection Regulation (GDPR) (EU)

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By using our website or services, you consent to the practices outlined in this policy.

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1. Information We Collect

We may collect the following types of information:

 - Personal Information

• Name, email, phone number, address

• Date of birth, gender

• Payment details (processed securely via third-party processors)

• Health-related information (for treatment purposes, with consent)

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 - Automatically Collected Data

• IP address, browser type, device information

• Cookies & tracking technologies (see Section 5)

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2. How We Use Your Information

We use your data for:

• Providing and personalizing our services

• Processing appointments and payments

• Sending marketing communications (with opt-out options)

• Improving website functionality and user experience

• Complying with legal obligations

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3. Legal Basis for Processing (GDPR Compliance)

We process your data based on:

• Consent (for marketing, cookies)

• Contractual necessity (for service delivery)

• Legal compliance (tax, medical regulations)

• Legitimate interests (fraud prevention, website security)

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4. Sharing & Disclosure of Data

We may share your information with:

• Medical professionals (for treatment purposes)

• Payment processors (e.g., Stripe, PayPal)

• Marketing platforms (e.g., Mailchimp)

• Legal authorities (only if required by law)

We do not sell your personal data (CCPA compliance).

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5. Cookies & Tracking Technologies

We use cookies for:

• Essential website functions

• Analytics (Google Analytics)

• Advertising (opt-out available)

You can manage preferences via browser settings.

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6. Data Retention & Security

We retain data only as long as necessary and implement:

• Encryption (SSL)

• Access controls

• Regular security audits

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7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your data (GDPR, CCPA, PIPEDA)

• Opt out of marketing (CalOPPA)

• Data portability (GDPR)

• Withdraw consent (where applicable)

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To exercise these rights, contact us at  Info@glowhausmd.com

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8. When you provide your phone number you agree to Glow Haus MD texting you wth occasional promotions.  Message & data rates may apply. Message frequency may vary. Reply HELP for more information. You can reply STOP or UNSUBSCRIBE to opt-out. We will not give away or sell your information. 

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9. Contact Us

For questions or requests regarding your privacy, contact: Glow Haus MD
Email:  Info@glowhausmd.com
Phone: (330) 550-8627
Address: 3821 Starr Centre Dr Suite One, Canfield, OH 44406

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This policy ensures compliance with GDPR, CCPA, PIPEDA, and CalOPPA. For legal assurance, consult an attorney.

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Tax ID Number: 33-397 5236

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​Glow Haus MD is registered with the Campaign Registry (TCR) is an independent authority that ensures compliance with regulations like the Telephone Consumer Protection Act and FCC rules. This compliance helps protect our patients from spam and helps us avoid delivery issues.

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10. Medical Spa Regulations Related to Safety

Medspas must adhere to certain regulations pertaining to patient and environmental safety. Glow Haus is intentional about protecting our patients privacy and safety. 

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•  Occupational Safety and Health Administration (OSHA) Compliance.  The OSHA sets certain workplace safety standards that all medical spas must follow. Glow Haus MD adheres to OSHA compliance by utilizing personal protective equipment (PPE), managing bloodborne pathogens, and ensuring hazard communication protocols are in place. 

• Meeting OSHA requirements helps protect our staff and our patients from unnecessary safety risks. 

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•  Health Insurance Portability and Accountability Act (HIPAA) Compliance The HIPAA is one of the most important medical spa regulations. This law governs the privacy of patients’ Protected Health Information (PHI). 

• Glow Haus MD's HIPAA protocol includes utilizing secure data systems, training staff in privacy protocols, and preparing for breach notifications.

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•  Medical Waste Disposal  - Medical spas must comply with regulations for the disposal of medical waste under laws like the OSHA and the Resource Conservation and Recovery Act by the US Environmental Protection Agency. Glow Haus MD adheres to these regulations, which include safe disposal, identification, and storage of sharps and hazardous pharmaceutical waste.

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11. GlowHaus MD also adheres to Ethical Marketing and Advertising Regulations. We will never pressure you into getting a treatment nor will we ever knowingly offer any treatment that has not been supported by scientific evidence and be FDA compliant. 

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Marketing for medspas is regulated by strict local, federal, and state laws to prevent deceptive and misleading practices. These rules are typically enforced by three bodies:

• The Federal Trade Commission (FTC)—Under the FTC’s rules, all marketing materials for your medspa must be truthful and supported by scientific evidence. For instance, if a treatment is advertised as reducing wrinkles, you must have scientific proof to support this claim. In addition, your before-and-after pictures should not be misleading, and any material relationships (such as paid influencers or testimonials) must be clearly disclosed. 

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• The Food and Drug Administration (FDA)—Your medspa must comply with the FDA’s guidelines when promoting treatments that involve medical devices or products, such as lasers or injectables. Glow Haus MD will always provide accurate risk information and will not promote devices or products that are not FDA-approved. 

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• State medical boards—As a board certified medical professional, we are adherent to Ohio Medical Board practices. State medical boards regulate advertising by medical professionals, prohibiting false or misleading claims.