Frequently Asked Questions

Policies

Complementary Consults

Upon scheduling an appointment, we will require a card on record. All of our consultations are complementary, however should you no-show there will be a $50 service fee.

Cancellations

Clients may reschedule or cancel their appointment up to 48 hours prior to their appointment. Any changes that occur after 48 hours of the appointment will incur a $50 service fee. We understand emergencies happen - please contact us as soon as possible to make any necessary changes. Your deposit will ensure we can accommodate all guests in a timely manner.


Tipping

As a medical aesthetic practice, we do not accept tips in the form of cash. We know that our services are an investment, so our preferred tip will always be a new client referral, reviews, and sharing your experience at Glow Haus MD.

Late Policy

If you are more than 10 minutes late to your appointment, you will be considered a “no show” and will be shared the no-show $50 fee.